Office Policies

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We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8:00 a.m. – 4:30 p.m.
Friday: 8 a.m. – 12:00 p.m. (administrative day)

Mission

To deliver the superior quality in orthodontic care, and positively affect the life of each patient as an individual person in a warm, caring environment that is both beneficial and fun for our patients, their families and our staff.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your account must be paid in full prior to the removal of the braces. As a service to our patients, we will bill insurance companies for services however; the responsible party is responsible for any remaining balance since we can only estimate your coverage.

If you have any questions, our courteous staff is always available to answer them.